Refunds Returns Cancellation Policy
Refunds, Returns and Cancellations
ROTARY Club of GLENFERRIE INC. ABN 81 037 600 993 ensures your rights are protected as outlined in the relevant state and federal consumer law.
REFUND AND REPLACEMENT POLICY:
Refunds for our events are allowed in the following cases:
- Event cancelled, postponed, or rescheduled (except for Government-directed COVID-19 shutdowns)
- Overcharges due to key entry errors on the website
- Withdrawal requests from the event up to 7 days prior to the event (less third party booking fees and financial institution charges)
Please contact us to request a refund using the "Contact Us" button or at rotaryglenferrie@gmail.com
SECURITY POLICY:
ROTARY Club of GLENFERRIE INC. uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet.
All online credit card transactions performed on this site using the eWAY gateway are Secured Payments:
- Payments are fully automated with an immediate response.
- Your complete credit card number cannot be viewed by ROTARY Club of GLENFERRIE INC. or any outside party.
- All transactions are performed under 128 Bit SSL Certificate.
- All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data.
- eWAY is an authorised third party processor for all the major Australian banks.
- eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by ROTARY Club of GLENFERRIE INC.
For more information about eWAY and online credit card payments, please visit www.eWAY.com.au.